ANNOUNCEMENT:. Hello everyone ,.
03 Aug 2023, 20:21
ANNOUNCEMENT:
Hello everyone ,
We have received reports of players who are not receiving STEPN email messages in very select regions. Though these reports indicate that there are only very few affected players, we will nevertheless look into this matter and address it as soon as possible.
If you have not been receiving email from STEPN (such as the verification email message) for 24 hours or longer, please reach out to us at with the following details:
🔸 STEPN account email address
🔸 Specify the date the issue started (when did you notice you were NOT receiving STEPN email such as verification code email)
🔸 In which country are you experiencing the issue
🔸 Whether you have tried to use VPN to resolve the issue, and whether it worked or not
Once you have submitted your details, please allow our team some time to look into this matter and get back to you.
Thank you, and we appreciate your patience.